Privacy & Personal Data Protection Policy

Use of this website may also include the processing of data of a personal nature (personal data). In order to render these processes comprehensible to you, we would like to give you an overview of these processes by providing the following information. In order to ensure fair processing, we would also like to inform you of your rights under the European General Data Protection Regulation (GDPR) and the law on the protection of personal data.

Effect of – revisions to this Policy

This policy is effective for the website The terms of this Policy may be revised and updated at any time and without notice. Website users are requested to review these terms regularly for any changes, as continued use of the website on their part implies that they accept all possible amendments thereto.

Use of this website ( may result in the processing of personal data. The term “data of a personal nature” (or “personal data”) means all the information that concerns a specific or identifiable person. An IP address may also constitute personal information.

Data processing

The controller is ‘ELLITERRA HELLAS’, with registered offices at D.A. 13, Building Block 31, 2nd Phase, GR-57022, Industrial Area of Sindos, Thessaloniki (“us”). When you use the website, we collect information you provide. We process your personal data in accordance with the relevant data protection regulations and, in particular, the GDPR. Data are processes solely on the basis of legitimate permission. When you use this website, we process personal information solely with your consent (Article 6(1)(a)), where necessary for the performance of a contract or following your request in order to take steps prior to entering into a contract (Article 6(1)(b), where necessary for compliance with a legal obligation (Article 6(1)(c)) or where processing is necessary for the purpose of protecting our legitimate interests or those of third parties, save where your fundamental rights require protection of personal data (Article 6(1)(f)) under the GDPR.

Storage duration

We store data solely for the period required to achieve the processing purpose or to perform our contractual or legal obligations. These legitimate storage requirements may arise, in particular, from commercial, taxation or other regulations.

Provider of technical services

Website data may also be processed by the providers of technical services assigned to them for this purpose. These service providers process data solely following an express order and are contractually bound to ensure adequate technical and organisational measures to protect data.

Processing of server logs

In terms of the purely informative use of this website, automated (i.e. not entered) general information is primarily stored, as provided by your browser to the server of By definition, these include the type/version of your browser, your operating system, the page visited, the page previously visited (reference URL), your IP address, the date and time of the server request, as well as HTTP(S) status code. This processing related to the technical management and security of the website.


With regard to use of cookies, we apply the Cookies Policy uploaded to the website

Contact and questions

The website contains contact forms you can use to send messages or request information. Your data are always transmitted in encrypted form. During your contact or cooperation request, you provide us with your name, e-mail address, telephone number and the body of your message in order to enable processing of your request/message. Alternatively, you can send us an e-mail message at By accepting this Privacy & Personal Data Protection Policy, you consent to the processing of your personal data by us for the purpose of processing your request.


At this website, you can subscribe for our newsletter. In this case, personal data such as your e-mail address, name, date and time of dispatch and IP address are stored on our server in order for us to send you e-mail newsletters. By accepting the Privacy Policy, you consent to the processing of your data by us for the above purpose. As newsletter recipients, you are able to request to stop receiving e-mail newsletters by unsubscribing from each newsletter.

Your rights

As the interested party, you have the right to exercise your rights concerning the processing of your data. More specifically:

  • under Article 15 of the GDPR, you have the right to request information as to whether or not we process your personal data and, if we do, to what extent;
  • under Article 16 of the GDPR, you have the right to request rectification of your data;
  • under Article 17 of the GDPR, you have the right to request erasure of your personal data;
  • under Article 18 of the GDPR, you have the right to restrict the processing of your personal data;
  • under Article 20, you have the right to request transfer of your data (right to portability). The personal data you have provided to us will be provided in machine-readable format in order to enable their transfer to a different controller;
  • in cases of processing of your personal data for direct marketing purposes, you have the right, under Article 21(1) of the GDPR, to object;
  • if you have given consent during the processing of your data, you may withdraw it at any time under Article 7(3) of the GDPR. This withdrawal shall not affect the lawfulness of processing based on consent until the time of its withdrawal.

If you believe that the processing of your personal data infringes the provisions of the GDPR, you have the right to lodge a complaint with a supervisory authority under Article 77 (


If you have any questions or suggestions regarding this information or wish to contact us with regard to exercising your rights, you can submit a request at the following e-mail address:


Effective as of 30 March 2022